Hanoi La Palm Premier Hotel & Spa

Location: very near to some famous restaurants in Hanoi (highly recommend Trung Kitchen, ERA restaurant and MET Vietnamese restaurant) cheap souvenir shops, convenience store, and tourist sites. The place is also quiet hence you can have a good sleep. There's a free breakfast. Selection are limited but food tastes good. Staff: They are very kind and hospitable; they really help the guests whenever there's a concern. I would like to commend the front desk staff (male) who was in charge of our checkout. We checkout early morning (430am) and he was so kind enough to offer us water, banana and bread to eat on our way to the airport. Tina, the other front desk staff is also kind and very acomodating. I wasnt able.to get the name of all the staff but their service is really good.

great location to go walk around old quarter. just 300 meters walk to Hoàn Kiếm Lake Park. it's located on 35 P. Hàng Quạt, a well known road by a taxy /limo services. the best one is road facing room (level 5 or 6), and enjoy a nice sunrise before start your morning.

Everything about the hotel was nice. David, Kang and Helen who manned the travel and the front desk were just superb. Their eagerness to assist us and solve every little problem -- from where to go, booking taxis and directions on maps to recommending restaurants and coffee shops made our stay very comfortable indeed. It was a wonderful experience overall.

Helpful friendly staff who assisted me with airport transfers and laundry. Great location. Comfortable bed with good air conditioning.

All the staff, the front desk, doorman, tour desk, breakfast room, were friendly and polite. The location, very close to Hoan Kiem lake and in the old quarter, was perfect. Our room was quiet and the bed and pillows comfortable. The mini fridge and kettle were appreciated, as was the good shower. The breakfast buffet included cerals, fruit, veg, pastries, bread, bain marie dishes, and eggs cooked to order. We would definitely recommend and stay again.